Shipping and Refund Policy
How long will it take for my order to ship?
Orders are typically processed shipped within 1-2 business days. Delivery times depend on your location.
Do you offer international shipping?
Yes! We ship worldwide. Shipping rates and delivery times vary based on your country. Please note that any customs duties, taxes, or import fees imposed by the destination country are the responsibility of the customer.
How much does shipping cost?
Shipping rates vary depending on the selected shipping method, the destination, and the weight of the package. You can view the shipping cost during the checkout process before finalizing your order.
Refunds and Returns
Can I return or exchange an item?
We are committed to ensuring product is freshly made, sealed, and handled with care to maintain high quality! Therefore, to uphold this standard,all sales are final. We do not offer returns or exchanges.
What happens if my order arrives damaged?
We take great care in packaging and shipping your order, but if your item arrives damaged, we’re here to help!
If your order arrives damaged, please reach out to us within 7 days of receiving your package so we can make it right!
Please visit our contact page to send our support team a message.
To assist you as quickly and effectively as possible, please be prepared to provide clear photo evidence of the damaged item and packaging.
We’ll issue a refund for the damaged item, if applicable—no worries!
What happens if my order is incorrect or an item is missing?
Once your order has been shipped and is in transit, we are not responsible for lost, stolen or delayed packages. A claim will need to be filed directly with the shipping carrier.
If you need assistance with filing a claim, we’re happy to help! We will guide you through the process as best as we can.
Please visit our page to send our support team a message.
What happens if my order fails to deliver?
If your order fails to deliver and is successfully returned to us (undamaged), we will process a refund for the item, minus the shipping costs. Please note that refunds will be issued within 14 days of receiving the returned item and processing it back into our inventory.
To keep you informed, you can track the status of your return through the tracking information provided. This will reflect when the package is successfully returned to us, so you can stay up-to-date on its journey back!